What it will cost?
Delivery of your purchase is free throughout New Zealand for all orders over $70.
Australia - we do deliver to Australia (the shipping price comes up at the checkout - depending on the size of the order).
Where do we deliver?
We deliver New Zealand wide. Delivery addresses do not have to be your own, we will deliver direct to the person you are buying the gift for. We do require that you advise us if the delivery address is Rural Delivery, and what the RD number is, it will not effect the price of your item, but helps us with our courier system.
Tip - Delivery is during business hours - generally before 12noon. Therefore we recommend that if no one is going to be home you give a work address for delivery.
How we deliver?
We use and trust Courier Post, and NZ Post to deliver your purchases. Once your item is with our courier or NZ Post, we notify you, and watch its progress through our track and trace system (if it is with Courier Post), which enables you to track the real time status of your parcel. Deliveries are made Monday - Friday (except public holidays). From time to time if we deem it more efficient, we will use other carriers to deliver goods.
All packages are securely packaged to ensure the safety of the item inside.
When will my gift arrive?
Most of our products are ready to dispatch and if your order is received before 1pm NZ time, we will dispatch the same working day.
Products delivery
- North Island - 1-3 working days delivery
- South Island - 2-5 working days delivery
- Rural areas please allow an additional 2-3 working days
Should the item you purchase be on back-order, we will email you to advise when the product is expected to arrive into our warehouse.
We take delivery of your purchases seriously and track your parcels to make sure they have been delivered safely and on time. Very occasionally things can go wrong and in this instance we will do everything we can to rectify the situation. Please contact us if you have any concerns.
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